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Monthly Archives: November 2010
On-line up-skilling units to bring REPs members in-line with the new entry standards are now live via the members’ area of the REPs website – http://www.exerciseregister.org
Available exclusively to members the five, free, modules will allow current level 2/3 members to adapt their mainstream classes/sessions for occasional clients who fall into one, or more, of the following categories:
• Older adults;
• Ante and post-natal women;
• 14-16 year old teenagers;
• Disabled people;
• Children and vulnerable adults.
Each module will earn REPs members 1 CPD point.
REPs Registrar Jean-Ann Marnoch explains: “During the consultation period for the new National Occupational Standards it became clear that many people who fall into the categories above were regular exercisers and often took part in group classes and regular sessions.
“The new REPs structure reflects this, and requires level 2/3 members to have the necessary skills to adapt sessions for these occasional clients. These up-skilling units will provide this necessary expertise. It’s important to remember though that these units do not qualify a member to take a class specifically for just those from these special populations. That requires the more in-depth qualification leading to a specific category on the Register.”
For further information visit: https://reps.netxtra.net/custom/Extranet_CPDupskilling.asp
The results of the 2010 member Customer Satisfaction Survey have been published on the REPS website in the members area.
Comparison between last year’s results and this year’s show significant improvements in most area including:
- Response times have got quicker – most members receive documentation of their registration within the promised 28 days.
- Automatic e-mails are now being sent out to all members to notify them of issues including updating them on their registration process, remind members to renew, etc.
But, there’s still work to be done and we’d like to hear your views on how REPs can improve and work harder for its members.
The 2011 Customer Survey will be e-mailed to all REPs members in February next year, so make sure the office has your correct details to ensure you receive your copy and can make your views known. E-mail email@example.com with your full contact details and membership number.
To read the full 2010 report click here: https://reps.netxtra.net/custom/documents/REPs%20survey%202010%20update.pdf
The REPs team has just returned from the British Heart Foundation’s National Conference in Nottingham as part of its drive to raise awareness of the Register and the role its members can play in the health of the nation.
In the past few months the team has also visited the British University Conference in Keele, the British Association of Cardiac Rehabilitation Conference and the Charted Society of Physiotherapists Congress both held in Liverpool.
Registrar Jean-Ann Marnoch said: “We want to get the word out about REPs – about what we do and how our members can help with the treatment and management of the chronic diseases that are killing us.”
Fresh from the success of the Northern Convention in November REPs has set some dates for its 2011 programme.
As well as booking top keynote speakers, introducing more practical and interactive sessions and a new question and answer session for members to speak directly to members of the REPs team including Registrar Jean-Ann Marnoch.
The first convention of next year will be held in Wales on Friday 25th February, with a South East convention in May, and Scotland in June before the National convention, which will, as in previous years, be held during Leisure Industry Week in September. This will then be followed by a Northern convention in November.
Full details of the conventions, including seminars, workshops and, most importantly, final dates and venues will be available from the REPs website, the Journal and the REPs monthly e-zine. To make sure you’re kept up to date with this electronic bulletin let the REPs office have your latest contact details including your email address.
Don’t forget logos, down-loadable posters and other marketing materials are available to use free from the members area of the REPs website. You can also order referral cards, car stickers and spiral-bound A5 personal training log books via the REPs office.
All current members will also receive a new, and improved, lapel badge with their next copy of the REPs Journal.
Registrar Jean-Ann Marnoch said: “Feedback on these products has been great – the posters and the PT training log-book in particular are proving very popular. Not only do they look great, and are useful for members they’re also a great way of raising public awareness of the Register and all it stands for – something I know our members are particularly passionate about.”